Are you waiting for a Case Manager to be assigned?

You can work on gathering the verification documents your case manager will need before they can assist you.

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Here’s what you can do:

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• Determine which of the items on the list apply to your recovery.

For Example: if you did not have auto insurance, you will not have to supply any paperwork regarding auto insurance

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• Begin gathering the documents and converting them to a digital copy. If you do not have access to a scanner, click here for a quick tutorial for scanning on your smartphone: https://loom.ly/E37aiyI

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•Be careful to label each document with your name and what kind of document it is. For example: Smith Insurance statement Dec 2021

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• E-mail the scanned documents to yourself and save until requested by your case manager

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If you cannot scan your documents, please gather paper copies and hold them for your case manager. Having all your documents organized will be a big help for your case manger in assisting you quickly!

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We know waiting can be hard. Please know we are helping survivors as quickly as possible. Gathering these documents will be a great way to make use of your waiting time and help you recover faster.

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You can find the list of potential documents you will be asked for here:

• Homeowner Verification Documents